Frequently Asked Questions

Pictalk Creator is a tool dedicated to creating resources for Augmentative and Alternative Communication (AAC), such as schedules, weekly planners, life books, and much more. It allows you to easily create personalized documents using pictograms, text, and images.

The application is intended for parents, caregivers, and professionals who support people with disabilities and use AAC. It is designed to simplify the creation of visual supports by optimizing the creation process compared to tools like Word™ or Photoshop™.

With Pictalk Creator, you can easily search for pictograms in a database of over 30,000 images, then directly integrate them into your projects. You no longer need to manually download images from different sites, saving you time and energy.

As a parent, Pictalk Creator allows you to create personalized supports to help your child better understand their routine and daily tasks. Whether it’s to create a weekly planner or a life book, the application offers you a quick and simple way to create and share your resources.

Pictalk Creator enables you to standardize your AAC resources and share them with other professionals. You can save time by using predefined templates, sharing schedules or weekly planners, and collaborating with your colleagues to avoid recreating the same supports each time.

Yes, Pictalk Creator is compatible with phones, tablets, and computers, whether on iOS, Android, PC, or Mac. Your resources are synced with the cloud, allowing you to access your projects wherever you are.

Simply select a predefined weekly planner or schedule template, then add pictograms, text, or images according to the needs of the person you support. You can then personalize and adjust the content to create a tailored resource.

Yes, Pictalk Creator allows you to share your resources with other users, such as professionals in an institution or parents. This makes collaboration easier and helps avoid recreating the same supports.

You can export your projects in different formats, such as PDF or PNG. Documents are available in several sizes (A4 portrait, A4 landscape, square), allowing you to print them or use them digitally.

Check your spam folder. If you use a professional email, your server might block external emails. Contact your IT support or write to us for assistance.

No worries! Go to the login page and click on "Forgot password." You will receive a link to reset your password.

Errors are sent automatically. If the problem persists, you can contact us by email explaining the issue and providing as many details as possible.

Make sure you are connected to the Internet and the application is up to date. If the problem continues, try restarting the application or reinstalling it.

The application is designed to be accessible to as many people as possible, but it is recommended to test the application to ensure it meets the specific needs of users with visual impairments.

Yes, Pictalk Creator is usable on various devices (tablets, computers) and allows customization to facilitate its use for people with motor impairments. However, some functions may require fine motor skills.

Yes, Pictalk Creator allows complete customization of your projects by adding pictograms, images, and text adapted to each person's needs. You can also use templates to save time.

The application is pay-what-you-want for families, with full access and no time limits. Everyone contributes according to their means. For professional use, we require membership in the Pictalk association. Your support is necessary to ensure the continuity of Pictalk and ongoing maintenance.

The free pricing model allows us to continue offering a quality application without time limits while ensuring resources to maintain and improve the application. This helps us sustainably meet users’ needs.

We take data security very seriously. All information is encrypted and stored securely. We do not share your data with third parties without your consent.

No, we do not share user data with third parties unless you give us permission.

You can follow the steps in the account deletion tutorial available on our website, or contact us directly to request the deletion of your data.