Frequently Asked Questions

General Information

What is the CAA Facile application?

  
CAA Facile is an application that translates words or phrases into pictograms to help non-verbal or hearing-impaired individuals communicate quickly and without prior training.

Who is CAA Facile for?  


The application is designed for anyone who needs to communicate with non-verbal individuals, deaf or hearing-impaired individuals, such as parents, caregivers, or healthcare professionals. It is ideal for those who have not learned sign language but want to interact easily with non-speaking individuals.

How does CAA Facile improve communication with non-verbal individuals?


With over 30,000 pictograms available, CAA Facile allows you to compose sentences instantly. The application helps simplify communication by translating words into pictograms that are readable and understandable by all.

I am a parent, why use CAA Facile?  


CAA Facile allows you to communicate quickly and simply with your child, without the need to prepare physical supports such as boards or printed pictograms. The application facilitates understanding and helps you meet your child's needs in any situation.

I am a professional, why use CAA Facile?

 
The application allows you to save time and improve the quality of communication with non-speaking individuals. It is ideal for use in emergencies or in environments where traditional AAC supports cannot be prepared.

Basic Features

How does the translation into pictograms work?

 
CAA Facile allows you to type words or phrases, which the application will instantly translate into pictograms. These pictograms are subtitled with text to facilitate word memorization and communication.

How many pictograms are available on CAA Facile?  


The application has over 30,000 pictograms accessible with a single click, directly from your mobile device.

Can I use CAA Facile without an internet connection?  


CAA Facile requires an internet connection to access the pictogram database and translate sentences, but you can save translations to view them offline.

Is it possible to customize the pictograms?

 
Yes, you can customize certain pictograms and add new ones according to the specific needs of the user.

Registration / Account Creation

I did not receive the validation email. What should I do?

 Check your spam folder. If you use a professional email, the server may block external emails. Contact your IT support or write to us for assistance.

I forgot my password, what should I do?

 
No worries! Go to the login page and click on "Forgot password." You will receive a link to reset your password.

Technical Issues

How do I report a bug on CAA Facile?

 Errors are automatically sent. If the problem persists, you can contact us by email, explaining the issue and providing as many details as possible.

Why are some pictograms not displayed correctly?  

Make sure you are connected to the Internet. If the problem persists, try restarting the application or updating it to the latest version.

Accessibility

Is CAA Facile accessible for individuals with vision impairments?


The application offers an interface adapted to most users with vision impairments. However, it is recommended to test the application to ensure it meets your needs.

Is the application accessible for individuals with motor impairments?  


In most cases, yes. However, using it on a phone may require fine motor skills to type words or phrases.

Can I customize the application based on my child's or patient's needs?

 
Yes, CAA Facile allows you to add or modify pictograms to personalize the application according to each user's specific needs.

Economic Model and Sustainability

Is CAA Facile free?

 
CAA Facile offers a free version with basic features. A freemium version with additional options will be available soon to allow continuous development of the application.

Why a freemium model?  


The freemium model allows us to continue offering free features while ensuring resources to maintain and improve the application sustainably.

FAQs on Security and Data

How are user data protected on CAA Facile?  


We take data security very seriously. All information is encrypted and stored securely. We do not share your data with third parties without your consent.

Does CAA Facile share user data with third parties?

 
No, we do not share user data with third parties unless you give us permission.

How can I delete my account and personal data?  


You can follow the steps in the account deletion tutorial available on our site, or contact us directly to request the deletion of your data.